Below is a selection of the more common questions we are frequently asked. If yours is not answered here please let us know.

A. Yes. You can live anywhere and still study with our Institute. Travel is not required. Overseas-based students must pay their course fee in full when they begin training. There is no discount. There is no refund if you do not complete the course.

Overseas students pay for postage/courier of their complete set of tutorials and text books. We welcome lots of questions with regards to the course you are interested in so you are fully aware of all the course details before you begin. Please email: co[email protected]

A. New Zealand is famous for the quality of our education and training. Graduates with a New Zealand diploma are welcomed worldwide. This makes finding work one step easier.

Students can get a New Zealand education without travelling outside their own country.

A. Correspondence courses are flexible. You decide when and where you study. You don’t have to take time off work, or travel to classes. You schedule your studies when it is convenient and you set your own timetable for completing assignments. Above all, you never miss a lesson.
A. Not normally. Communication with your tutor will be by post, email or telephone. However, we do have a Student Discussion Board online where you can ask questions, post messages, participate in polls and communicate with your tutor.
A. Yes. You may communicate with other students on our online Student Discussion Board. Due to the Privacy Act we are unable to give out individual student details, however, once you graduate we offer an optional opt-in networking service for interaction with other graduates. Graduates of our courses are also happy to offer testimonials and encouragement to prospective students who wish to discuss the courses with them.
A. Our courses are not presented as separate ‘units’. They are a complete training programme and that is why they are not able to be cross-credited. All our courses are designed to teach students to operate as freelance income earners in their chosen field. Our courses and our certificates/diplomas are recognised as an industry qualification.
A. Your course fee includes all your tutorials, textbook/s, full tutor services, folders and freepost envelopes for returning your assignments. You will need to supply your own stationery. Freelance Photography and Freelance Travel Writing courses have normal camera costs for which the student is responsible.
A. We recommend 3-4-5-6 hours per week. Aim to complete at least one assignment a month.
A. Student fees cover one year, from when you started. Students requiring longer must request an extension. An extension period is assessed based on how far a student has progressed with their studies. Our aim is to see you graduate.
A. Yes. We accept reasonable requests for delays, postponements, or pauses in course studies. (Note: If you are paying your course fees by time payment plan, these payments must continue to be paid while your studies are ‘on hold’.) However, we encourage you to work steadily and not leave everything until the last moment.
A. We encourage all students to finish their course and we give every assistance to complete your training. We can put your course ‘on hold’ for a period agreed by you and the Institute. We will hold your course open until you resume your studies, but your course must be completed within two years.
A. If your circumstances have altered and your chosen course no longer meets your needs, in most cases we can transfer you to another of our courses. There is a minimum $150 course-change administration fee. This covers supplying the new tutorials. Any difference in course fees will be charged.
A. All skills are learnable; the key factors are aptitude, attitude and enthusiasm. During the first 28 days of your course both student and tutor must be satisfied that you have sufficient aptitude and attitude to succeed. If you do not, you may withdraw from the course during these 28 days.

Students who paid their fees in full at enrolment will receive a refund less $300 (for the initial pack costs) which the student retains. After this time we both commit our full energies to helping you progress to graduation. Students who paid only $300 deposit may keep their initial package of course materials, but they get no refund.

A. Yes. During the period between enrolment and your course commencement date, you may withdraw your enrolment application and receive a full refund. Once your course has commenced, you have 28 days to confirm the course is the right one for you.

If you decide not to proceed with the course for any reason, you may cancel. If you have paid the deposit only and intended to pay monthly thereafter, there is no refund, but you get to keep the course materials received. Students who pay their course fee in full at enrolment and then cancel within the 28 day period, will receive a refund less course deposit and keep the course materials received. After 28 days there are no refunds.

The Institute cannot accept responsibility for any changes in the student’s personal circumstances or work commitments once the course has commenced. (Earthquakes excepted) However, we can hold your course open for you to complete it within two years.

A. Yes. As an encouragement we offer 15% off the second full course fee. We recommend you think about your workload before you undertake two courses at once as both should be completed within one year.
A. Yes. We welcome your inquiries and want you to feel confident you have chosen the course that best meets your needs. Please phone the NZ toll free number 0800 80 1994 or email [email protected]
A. Yes. The Institute will help you to find or create work for yourself as a freelancer. However, we do not approach employers or publishers for you and we are not a job agency. As a student you will receive a complimentary copy of our Jobs, Events & Competitions newsletter, which has a comprehensive list of jobs and opportunities for graduates as well as competitions and markets for your work. This ‘work finding’ skill is an important part of our course package.
A. Graduates are invited to join our Graduates’ Club and continue to receive our newsletters and other supporting services. Members of the Graduates’ Club can also contact their tutor for advice about course-related topics.
A. No. All courses have ‘open-book’ questions. Your answers are evaluted by your tutor. Your final assignment is an ‘open book’ Review Questionnaire to check the completeness of your progress through the course. If your tutor assesses you are not yet up to graduation standard, they will work with you, at no extra cost, to further improve your skills until we are satisfied you are at graduate standard.

When you graduate you will receive a Certificate or Diploma to hang on your wall and add to your CV. Our Institute is affiliated with the Australian College QED and NZIBS certificates/diplomas are recognised in both countries.

A. Yes. We welcome your inquiries and want you to feel confident you have chosen the course that best meets your needs. Please phone the Registrar or Principal during office hours 9am-6pm Monday to Friday on 0800 80 1994, or email: [email protected]
A. Upon receipt of your enrolment application and fees payment, we will confirm your acceptance on the course by letter with a receipt of monies paid. Details of your personal tutor and our Student Handbook will also be posted to you. On the start date you have chosen, your first package will arrive by courier if not before.

This will include your first tutorial(s), assignment cover sheets, question sheets, and a stationery starter pack, all presented in a smart folder. Further tutorials will follow by mail at regular intervals or as requested by you.